Your precious metals are stored in independent vaults in Amsterdam, Zürich and Frankfurt.

The average delivery time is approximately 14 days. In exceptional circumstances

Precious metals in transit means your purchase has been executed but is still on its way to the vault. During this period

Yes. All precious metals are fully insured through Marsh & McLennan while they are held in storage.

Yes. You can choose to store your precious metals yourself. Please contact customer support to arrange this.

Yes. Collection is possible at selected vault locations. Please contact customer support in advance.

No, once an order is confirmed, it cannot be cancelled - even if the metals are still in transit. However, if you are willing to sell your metals while they are in transit, please contact our customer support to discuss the options.

Yes. Home delivery is possible from 1 gram of precious metals. Additional costs apply.